Six Sigma tries to improve the quality of process outputs by identifying and removing the causes of shortcomings (errors) in manufacturing and business processes using a set of quality management methods. It creates a special infrastructure of people within the organization (“Black Belts”, “Green Belts”, etc.) who are experts in these methods. Each Six Sigma project follows a defined sequence of steps and has quantified financial targets. In recent years practitioners have combined Six Sigma methods with lean manufacturing to yield a methodology named Lean Six Sigma. As a company implements a Lean Six Sigma Program it is essential for all the employees to understand the objectives and terminology to be used. This course provides that knowledge. As Lean Six Sigma permeates your company, the terminology people use will change. Teams will be formed to conduct improvement Programme. The “talk of the town” will be Lean Six Sigma. To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology, objectives and the role each employee can play in this effort.
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